Show Notes
Join host Dan Dowman on Culture Crush as he sits down with Shelia Matthews, a seasoned culture expert turned entrepreneur with a rich career at UPS, MetLife, and Acquisition.com. Shelia shares her journey and insights on cultural leadership, emphasising the importance of strategic hiring and onboarding processes.
Don't miss this deep dive into leadership challenges and practical solutions for burgeoning businesses. Learn how to create an effective company onboarding program and a 30-60-90 day plan to ensure new employees are engaged and aligned with your company's values, and discover how to build a sustainable culture that fosters growth and innovation.
Culture Crush
🧡 Adam Grant: for bringing a human focus to the organisational culture landscape
🧡 UPS: for traditionally excellent onboarding processes and creating a shared identity
Key Takeaways
✅ Invest in company-level onboarding to shape culture and ensure new employees feel seen and supported.
✅ Create a company onboarding program that includes information about the business, its mission, values, and benefits.
✅ Develop a 30-60-90 day plan for new hires, focusing on learning, improvement, and measurement.
✅ Use the onboarding process as an opportunity to demonstrate care and establish a strong sense of identity and camaraderie among employees.
